Casap, a San Francisco-based fraud AI company that builds AI agents for financial services operations, has raised a $56 million Series B led by Base10 Partners, with strategic investment from Experian and Synchrony and continued support from Emergence Capital and Lightspeed Venture Partners, bringing total funding to $90 million just over a year after its $25 million Series A. Casap’s agents investigate and resolve disputes, chargebacks, and first-party fraud cases across banks, credit unions, fintechs, and processors, and the company reports up to a 51% reduction in first-party fraud losses and a 96% chargeback win rate versus a 60% industry average, with revenue up 10x since its Series A. The main objective is to advance the platform and extend it beyond disputes and fraud into collections, claims, and other complex exceptions, while Experian explores new first-party fraud and consumer-intent signals with Casap. Key players include co-founder and CEO Shanthi Shanmugam and co-founder Saisi Peters, and lead investor Base10 Partners.
Casap Raises $56M Series B to Scale AI Agents for Fraud and Payment Disputes
