Remark, a company building human-trained AI product experts for e-commerce, has raised $16 million in Series A led by Inspired Capital, with participation from Stripe, to scale its AI-powered online shopping assistant trained by over 60,000 human product experts. Unlike generic chatbots, Remark’s AI personas replicate the high-touch in-store experience by leveraging expert insights from real people, such as athletes, stylists, and new parents, delivering personalized guidance that significantly boosts conversion rates and customer satisfaction. With 4x YoY revenue growth and 28% shopper conversion (far above the 1% industry average), Remark plans to use the funding to expand into new verticals, enhance training tools, and optimize real-time performance analytics.
Remark Raises $16 Million for AI-Based Online Shopping Assistant
