POPcodes‘ Canada and US based team provides value-added solutions and services that are optimized to solve mission critical challenges for the world’s largest Payment Service Providers (PSPs) and about 100,000 of their Merchants around the globe.
Our “Direct-to-Merchant” Embedded Engagement Platform (D2M) transforms smart, in-person payment devices into a two-way communication channel. D2M delivers highly engaging agentic messaging, targeted campaigns and automated, self-serve workflows that enable Acquirers and ISOs to more quickly and cost-effectively activate, guide, grow and retain their SMB merchant portfolios. For Acquirers and ISOs, this means:
- Faster onboarding and reduced support costs with interactive, guided device, account, and application set-up and training.
- New revenue opportunities via up/cross sell campaigns that achieve 100% awareness by displaying right on the merchants device.
- Reduced churn by proactively addressing pain points and delivering a better merchant experience.
- Ensured Compliance with proactive notifications and guided journeys through annual KYC/AML, PCI, and Card Brand obligations
D2M also helps PSPs reduce the TCO for their in-person payment infrastructure – and at the same time monetize it, with new sources of revenue and differentiation. The entire D2M platform can also be rapidly customized to meet Enterprise Merchant and Franchisor’s needs.
POPcodes integrates seamlessly with leading terminal platforms and CRMs, enabling acquirers to deliver data-driven communications without operational friction. It turns every merchant touchpoint into a growth opportunity — boosting merchant satisfaction, reducing support costs, and driving long-term portfolio performance.