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Brainfish: $6.4 Million Pre-Series A Raised for AI-Based Customer Experience Platform

brainfish
  • July 12, 2025
  • E-commerce, Insights

Brainfish, an AI platform that enhances user interaction with digital products, has raised $6.4 million in a pre-Series A round led by Prosus Ventures, bringing its total funding to $10 million as it expands from Australia into the U.S. market. Combining generative AI and computer vision, Brainfish offers sub-second response times and proactive, embedded support, resulting in up to 90% fewer support tickets and a 30–40% boost in customer satisfaction. With 400% YoY growth and over 5 million users, the company aims to scale engineering, product development, and global AI deployments.

Brainfish: $6.4 Million Pre-Series A Raised for AI-Based Customer Experience Platform

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